FAQs

Movies won't open or links seem to be broken

Much of our content, such as movies or slides, opens in "pop-up" windows.

Your browser may be configured to block pop-up windows. For the site to work properly, you need to tell your browser to allow pop-ups for anatomy.tv (or www.studentanatomy.tv)

Pop-up blockers can also be found in other software - for example, the Google Toolbar, Yahoo toolbar, Outlook toolbar, or other internet or privacy software such as software firewalls, anti-spyware or ad-blockers.

Below is a guide to changing pop-up blocker settings in popular browsers:

Internet Explorer: Under "Tools" in the menu toolbar, choose "Popup Blocker", Choose "Popup Blocker Settings" and enter www.anatomy.tv and/or www.studentanatomy.tv

Mozilla Firefox: Under "Tools" in the toolbar choose "Options" and click "Web Features" in the left hand column. If the "Block Popup Windows" option is clicked, Click the "Allowed sites" button and enter www.anatomy.tv and/or www.studentanatomy.tv in the textbox and click allow.

Google toolbar: Click on the "X popups blocked" button. This will allow popups for the site you are currently in.

Yahoo toolbar: Click on the Popup blocker button (next to "search web" button). Choose "Always allow popups from" from the menu. Highlight www.anatomy.tv and click "Allow". Click OK to "always allow popups from this site".

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Which movie player can I use?

All our movies/animations can be played with either Windows Media player or Quicktime player

Almost all Windows PCs have Windows Media player installed at the factory.

All Apple Macs have the Quicktime player installed at the factory.

You can download Quicktime for PC or Mac from http://www.apple.com/quicktime/download/

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AOL browser users have problems accessing content

The current AOL browser does not work well with the site.

The site will work normally if you use the built-in browser for your computer (e.g. Internet Explorer) or any other browser you might have installed, such as Firefox.

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My question isn't listed here

Email onlineaccesss@informa.com with details of the problem. Information about the browser version you are using (eg Internet Explorer 6, Netscape 7.2 etc) and the operating system (e.g. Windows XP, Mac OS 10.4 etc) will help us to find a solution more quickly.

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